Kjente feil og mangler / Known issues

Kjente feil og mangler / Known issues

Known issues after the Helsingfors release in pre-production

  1. Blacklist
  2. Issues with the web-client
  3. Issues with issuer-protocols
  4. Issues with screen readers
  5. Issues with legacy clients
  6. Issues with BankID J/C-server
  7. Issues with client-proxy

Blacklist

Some versions of operating systems and browsers have known issues which make them incompatible with the BankID clients. These versions are blocked from using the client, and an updated version of the blacklist can be found at: https://www.bankid.no/bedrift/utvikler/blacklist/

Issues with the web-client

KeySummary
BIDW-2177 On HTC One devices using Android 4.4.3 and Stock browser, the header of a UDD is not shown if first displayed in portrait mode. If the device is tilted into landscape mode, the header appears and stays if the device is tilted back into portrait.
BIDW-2344 IOS: It is not possible to check the checkbox stating that the contents of data to be signed is understood while scrolling a document during signing
BIDW-2371 Long load time when using IE and docDisplayMode=window
BIDW-2585 Soft keyboard doesn’t activate Next button in the UserID dialogue. This happens on Andriod tablets when input field of type ‘tel’ (numeric keyboard)
BIDW-2589 Redirect on IE11 does not work when IE’s Trusted sites security levels are set to High
BIDW-2610 Client is not loaded with redirect in IE9 on certain trusted sites levels
HA20-42 Mini mode GUI: iphone 4S is missing the lower line on frame and cuts part of emplyeeID
HA20-96 Character set not defined at merchant can result in errors in the presentartion of the client.
HA20-166 Error 14b0 does not show a meaningful error message to the user
NFOI-107 When performing a signing of PDF documents on iOS Safari, cases of flickers and uneven scrolling may occur.
NFOI-128 On some iPhone versions (mostly 4 and 5) input fields may partly be covered by the soft keyboard.
NFOI-144 frameMode=window does not work on any versions of Internet Explorer. It is recommended to avoid this combination, see BankID Web-client Merchant Application Frontend Considerations.pdf in the release documentation.
NFOI-156 The Web-client does not remember information about last the used BankID when more two or more BankIDs belong to the same OTP-service for a user.
NFOI-169 Large XML-documents are not scrollable using the keyboard
NFOI-321 Document empty footer in Error dialog when a BROADCAST message is presented.
NFOI-452 Rare decoding error between COI and Web-client (BID-NaN). This bug has been reproduced when COI isn't able to interpret a message from the Web-client.

 

Issues with issuer-protocols 

KeySummary
HA20-166 Error 14b0 does not show a meaningful error message to the user
 

Issues with screen readers

KeySummary
BIDW-2597 NVDA reports text as text field
BIDW-2599 NVDA repeats information which is no longer present
HA20-53 Screen readers that only reads the title attribute will have problem differencing between Employee BankID and Personal BankID
HA20-75 Inconsistent focus placement at Multi document signing creates problems for screen readers.
HA20-76 The "Next button for signing documents is not always possible to get hold of in screen browser Window-Eyes
HA20-78 Windows-Eyes and NVDA have problems presenting "Generelt" and "Detaljer" in the certificate details and problems showing what type of BankID that is active when the user has both employee BankID and personal BankID.
NFOI-406 NVDA reads incorrect information.
NFOI-409 TalkBack cache problems causes the read out to be different from what is being presented visually. Restart the browser to work around the problem.
NFOI-430 The Window-Eyes version 8.4 often crashes when being used together with IE 11. Upgrade to Window-Eyes version 9.2 or newer.

Issues with legacy clients

None at the time of production release Helsingfors

Issues with BankID J/C-server

None at the time of production release Helsingfors

Issues with client-proxy

None at the time of production release Helsingfors