When should a customer choose BankID with the highest security level (High) and not BankID with biometrics (Substantial level)

BankID with biometrics is at a Substantial level of trust (in Norwegian, "Betydelig"). Some businesses may require the use of a High level of trust, such as when accessing sensitive personal information like health data. A High level of trust is recommended for transactions involving high-value transfers, such as confirming agreements or paying large amounts. High must also be used for BankID signing.

In addition, our recommendation is:

• High is used when changing important personal information (such as registered address, etc.)
• High is used in transactions that involve unusually high risk for the user or the site (e.g. when transferring unusually large amounts)
• Biometrics isused in all other logins and "normal" payment situations.