Security

BankID is safe to use as long as you keep your mobile, code tag, BankID password and pin to yourself. Here are our tips on how to keep your BankID safe - and how to recognize attempted fraud.

Secure use of BankID

• Never give BankID information to others, neither friends, family, police nor the bank.
  
  
• Alternatively, you can ask someone close to you to guide you. Then you should log in yourself and enter your password, without anyone seeing it.
  
  
• Fraudsters who contact you often play on fear and that you have a bad time. Don't stress, end the call and contact your bank to check if this is a real situation.
  
  
• BankID or the bank never ask you to enter codes and passwords via e-mail or telephone.
  
  
• Check if you have received emails from the same email address before.
  
  
• BankID will never send SMS messages containing links. If you receive an SMS with a link from someone pretending to be BankID, this is a fraud.
  
  
• Rather contact your bank one time too many than one time too little if you suspect fraud.
  
  
• Use a unique password for BankID. Feel free to use a simple and positive sentence that is easy to remember. And you, remember that you can use spaces in your BankID password! This will act as a special character.
  
  
• Do not approve logins you did not initiate yourself. If a notification appears without you having started a login, decline with "No, it's not me".
  
  
• If you have clicked on a link or told someone the BankID password, contact the bank as soon as possible to stop the fraud attempt.