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How to get and use BankID
Frequently asked questions
Some foreign citizens are having problems confirming their identity in the BankID app. Please read our article, linked below, for more information.
If you don’t have a valid passport or national ID card, you still have time to order a new one. Your BankID can be used as before until it is in place.
If you have forgotten your BankID password, you can contact your bank in order to reset it.
If you have entered the wrong password too many times, yor BankID will be suspended. Then, you need to contact your bank in order to reopen it.
You can download the BankID app from the App Store or Play Store.
Activate the app with a code unit. Some banks also offer activation through SMS and email, or with passport scan in the app.
For security reasons, you can only have the BankID app on one device (mobile or tablet) at a time. When you activate the BankID app on a new device, the app will stop working on the old device.
Having technical difficulties?
Want to use BankID on your website?
If you're looking to provide your customers with the convenience and security of BankID for easy website logins, you've come to the right place. See our information on how to get started with BankID for our business.