Error codes
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Error code BID-1439 means your BankID is blocked. This can happen if you enter the wrong one time password too many times.
General Terms for BankID
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Where do I get BankID?
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What is BankID?
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Who is responsible for BankID?
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I have forgot my password. What to do?
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How do I block my BankID?
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What do I do if my BankID is blocked?
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Are there any rules for creating the password?
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Can youngsters order BankID?
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How do I know if I have BankID?
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How long is my BankID valid?
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Can I get more BankIDs?
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From which bank have I received my BankID?
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What is the difference between regular BankID and BankID on mobile?
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Can I get rid of my code device when I get BankID app or BankID on mobile?
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How do I change my password?
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Ordering a new bank code chip. What do I do?
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What is meant by electronic signing?
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How do I sign?
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Does BankID cost anything?
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Can I sign digitally on behalf of the company?
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How do I check if a document has been signed?
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How do I find signed documents again?
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Is BankID safe?
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What if I have been scammed?
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What responsibility does the bank have for fraud/abuse?
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When is it necessary to block my BankID?
Everything about the BankID app
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How can I get BankID app?
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How do I log in with the BankID app?
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Why do I have to download the app again?
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I am getting an error message that contact information is incorrect. What's wrong?
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Is the app secure?
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Why do I receive a SMS when I have activated the BankID app with BankID on mobile?
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I am not able to login to the BankID app
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What to do if activation of BankID app fails?
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How can I transfer the BankID app to a new phone?
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What if other people have access to my phone?
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Can I activate the app on a phone with a foreign operator?
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I do not see app as an alternative when logging in?
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Who can receive BankID with biometrics or PIN?
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What decides the security level?
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Can I have the app on two devices at the same time?
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I have activated facial recognition/fingerprint, but I am still asked for a password when I log in with BankID?
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Does my phone/tablet support the BankID app with face/fingerprint recognition?
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Where can I log in with facial recognition/fingerprint in the BankID app?
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Will biometrics also be available in the other banks' apps?
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Do I have to use BankID with biometrics?
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What does BankID do to prevent my biometrics from ending up in the wrong hands?
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Why am I able to log in with my face/finger sometimes, while I have to log in using a password other times?
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What are biometrics?
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Is it safe to use BankID with face, finger and PIN code?
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What should I do if my phone is stolen?
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How do I turn off BankID with biometrics?
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What happens if I turn off facial recognition/fingerprint on the phone?
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Where do I find activation of Biometrics in the BankID app?
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I can't use the long press function when logging in with facial recognition, fingerprint or PIN?
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I have an Android phone but cannot get biometrics activated. What could be wrong?
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Why should I use BankID with biometrics?
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Why can’t I activate facial recognition/fingerprint in the BankID app?
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How do I activate facial recognition/fingerprint in the BankID app?
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How can I do a BankID login with facial recognition/fingerprint?
Problems with using BankID on mobile
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What can I do if activation fails?