Why do I have to download the app again?
All Apple users will be notified that they must download and reactivate the BankID app. It takes a couple of minutes and then you're good to go. All you need to do is to open your BankID app and follow the instructions there.
You can only start this process through the BankID app. You will not receive any links from us and we will not use SMS, email or phone calls to inform you of this. If you receive such a request, it is an attempted fraud. Remember that you should never share your BankID details with anyone.