Why do I get error message BID-2031?

Error message BID - 2031 occurs for various reasons. Here are the most important:

1. You are using a PC with Internet Explorer 9, 10 or 11 from a job network 
Solution: The IT Manager in the company needs to make an adjustment in Internet Explorer (9/10/11) in order for BankID to work.

2. You are using a PC with an operating system or browser that is not updated to a newer version.

 
Solution: Update your PC so that you have the latest version of the operating system or browser installed. New versions are safer, more stable, and help services like BankID work faster.